Most of us dislike, fear or avoid communicating boundaries, disagreement, or difficult feedback. Learn the practical communication skills needed to take the pain, fear and frustration out of (most) internal and external conflict.
COACHING + CONNECTION
Four 1-hour interactive classes in a small group format provide opportunity for interaction, connection and sharing.
Overview of types of difficult communication, conflict types, and purposes. Discuss strengths, barriers and areas of growth.
Identify personal conflict style, preferences and influences for engaging (or avoiding) conflict. Review conflict styles and problem-solving frameworks.
Explore tone and body language, definitions of conflict styles, how to determine when each style is right, and how to respond if you are the recipient. Learn to master (typical) difficult conversations.
Apply skills to relationships and environments, trouble-shoot challenges, and identify ways to enhance confidence and connection.
Additional resources included:
- Access to session recordings and slides 30 days for after the class is completed
- Monday, November 16th, 12pm eastern
- Monday, November 30th, 12pm eastern
- Monday, December 7th, 12pm eastern
- Monday, December 14th, 12pm eastern
*If you are interested in the class but the dates / times don't work with your schedule, just send us an email with your preference for future classes: firstname.lastname@example.org.